New Media like Facebook and Twitter give consumers an instant ability to influence others in a viral, explosive way. 12 million US bloggers express online opinions about products and brands. Opinions that are good, bad or just plain ugly.
Do you know what's being said about your brand? Right now?
The problem is new media use has exploded. 66% of internet users now use new media regularly across millions of blogs and forums.
And with so much information, how can you separate the valuable insights from irrelevant noise without getting overwhelmed?
Sentiment360 is the leading new media analysis and response solution for business. We specialize in monetizing new media content to protect online reputations, grow incremental revenue opportunities and drive key customer retention objectives.